Data Protection Policy

98vip— Privacy Policy of —
Your Data, Our Responsibility

We understand how valuable your personal information is. That is why 98vip has followed one principle from the very beginning — your data belongs to you. This page sets out in full how we collect, use, and protect it.

Last Updated: 1 March 2026 | Version 2.1

End-to-End Encryption

All your data is protected with 256-bit SSL encryption — from login to payment, maximum security every step of the way.

No Data Shared with Third Parties

98vip never sells your personal information or shares it with third parties for advertising purposes.

Your Control

You may request to view, update, or delete your personal data at any time.

Secure Data Storage

Your data is stored in encrypted form on certified servers. Unauthorized access is completely prevented.

KYC Verification

Documents collected for identity verification are stored securely and access is restricted once verification is complete.

Spam-Free Communication

98vip sends only relevant information and offers. You can opt out of notifications at any time.

What Information We Collect

Section 01 — Scope of Data Collection

When you register or use our services on 98vip, we collect certain types of information. The sole purpose of this data collection is to provide you with the best and most secure experience possible.

Data Type Example Requirements
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information Mobile banking number, transaction history Mandatory
Device Information IP address, browser type, OS version Automatic
Gaming History Play records, bet amounts, wins & losses Automatic
Preference Data Favourite games, language preferences, notification settings Optional

98vip never stores your full bank account number, credit card number, or PIN. Any payment information collected is kept in encrypted and masked form.

How Information Is Collected

Section 02 — How We Collect Data

98vip collects information in three primary ways:

Direct Collection

Information you provide directly — such as when you register, update your profile, make a deposit or withdrawal, or contact support — is collected at the time you submit it.

Automatic Collection

When you use 98vip, certain technical information is collected automatically — such as your device type, browser, IP address, time spent on the site, and pages visited. This information is primarily used to improve the platform.

From Third Parties

For identity verification, 98vip may engage an approved KYC service provider. Only the minimum information necessary is shared, strictly for verification purposes.

Purpose of Data Use

Section 03 — Why We Use Your Data

98vip uses collected information solely for specified purposes. It is never used for unrelated or unethical ends.

  • Account Management: For creating, maintaining, and managing your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Identity Verification: To prevent fraud and meet legal requirements.
  • Customer Support: To resolve your issues and complaints promptly.
  • Platform Improvements: To analyze your usage patterns and further improve your experience.
  • Relevant Offers: To send you relevant promotional information based on your preferences.
  • Security Protection: For detecting and preventing suspicious activity.

98vip does not sell your information to advertising agencies, data brokers, or any other third party for commercial purposes.

Data Sharing Policy

Section 04 — When and With Whom We Share Data

98vip does not generally share your information with anyone. However, limited information may be shared in certain specific circumstances:

  • Payment Providers: Minimal data required to process transactions via bKash, Nagad, and similar services.
  • KYC Services: With approved service providers for identity verification.
  • Legal Authorities: Information required by court order or valid legal process.
  • Technology Partners: Trusted technology partners for server operations and security — they are not permitted to use your data for any other purpose.

In every instance of data sharing, 98vip ensures through strict agreements that the information is used solely for the specified purpose.

Cookies & Tracking Technology

Section 05 — Browser Cookies

98vip uses cookies and similar tracking technologies. These are stored as small files in your browser and help improve your experience on the platform.

Cookie Types

  • Essential Cookies: Essential for maintaining login sessions and ensuring account security.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which sections of the site are used most.

You can disable cookies through your browser settings. Please note, however, that disabling certain cookies may cause some features of the site to not function properly.

98vip does not use any third-party advertising trackers or social media tracking pixels without your consent.

Data Retention Period

Section 06 — How Long We Retain Your Data

98vip does not retain data longer than necessary. Your profile information is kept for as long as your account remains active.

  • After account closure, identity information is retained for up to 5 years due to legal requirements.
  • Financial transaction records may be retained for up to 7 years.
  • Gaming history is deleted 2 years after account closure.
  • Cookie data expires within the browser session or after a maximum of 1 year.

Your Data Rights

Section 07 — Your Rights

You have a number of rights regarding your information on 98vip. We respect these rights and make it easy for you to exercise them.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You have the right to request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to Restrict Processing

The option to restrict the use of your data in certain cases.

Right to Object

You can object to and opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. 98vip will respond within 30 days.

Children's Privacy

Section 08 — Protection of Minors

98vip strictly refrains from providing services to anyone under 18 years of age. We do not knowingly collect any information from minors.

If 98vip becomes aware that personal data has been inadvertently collected from a minor, it will immediately delete that data and close the associated account.

If parents believe their child is using 98vip, please contact our support team immediately.

Security Measures

Section 09 — How Your Data Is Protected

98vip uses industry-leading security technology to protect your data:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Encrypted Database: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & DDoS Protection: To prevent unauthorized access to servers.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff Training: Only authorized personnel may access specific data.

Please note that no one can guarantee 100% security on the internet. Always use a strong password and never share it with anyone.

Privacy Policy Updates

Section 10 — Policy Updates

98vip may update this Privacy Policy as needed. We will notify registered members through their registered contact details prior to any significant changes.

Updated policies take effect from the date of publication. The latest version will always be available on this page. We recommend checking this page regularly to stay informed.

The date of the latest update to this policy will always be displayed at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Privacy Contact

Section 11 — Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, you may contact the 98vip data protection team.

Live Chat
24/7 Active Support
Response Time
Up to 72 hours

Privacy Enquiry

Answers to the most frequently asked questions about the 98vip Privacy Policy.

No. Your mobile number is used solely for account verification, transaction confirmation, and sending relevant offers with your consent. It is never shared with third parties for advertising purposes.

Partially. Gaming history and profile data will be deleted, but financial transaction records must be retained for a specified period as required by law. You can contact our support team for more details on this.

98vip does not collect direct GPS location data. However, connection IP addresses are automatically logged for security purposes, which may indicate a general location. This is used solely for fraud prevention.

Yes, completely secure. KYC documents are stored on encrypted servers and can only be accessed by authorized personnel for specific purposes. Once verification is complete, access is further restricted.

Yes, at any time. Go to Account Settings to update your notification preferences, or contact support. Essential transaction-related messages cannot be turned off, but promotional messages can be disabled completely.
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Your Privacy Is Safe — Play With Peace of Mind

Your data is secure at 98vip and your gaming experience is enjoyable. Register today and feel the difference for yourself.

SSL Secured
Your Data Is Never Sold
You Are in Full Control
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